Do you want to return your purchase? Or are you not satisfied?
Please send an e-mail to: and we will help you get through the procedure.

Return Policy

If for any reason you are not satisfied with your online purchase, you may return unused articles within 14 days of receipt (own expense).

Follow the next steps:

Register your return by sending an email to and state:

•your name

•order number



•account number

You can return the product (at your own expense) to:

Pure Apparel
Ulpianusstraat 46
6417 XE Heerlen

If the item is worn or damaged, we will not take it back. Also items with make-up stains will not be returned. Pure Apparel is not obliged to refund the item. ‘Sale items’ can not be returned.


We aim for the best quality and customer service, if for any reason you are not content please let us know.


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